State Farm® Insurance Agent Brian Silk

"Excelente atención el personal me ayudó con muchas dudas quedé súper contento y agradecido es excelente"

"Excellent office! Hassle free great service everytime. I highly recommend!!"

"Update on my experience with this agency: On February 21st, 2024 at 11:15 a.m. I paid $1,627 over the phone, while signing papers to get my new car. Thinking I wouldn't have to worry about paying the insurance for the next 6 months, I paid. I have a receipt. I returned the car through enterprises buy back program-due to it needing over $2200 in repairs. After returning the car, I left a message for Brian Silk's office that I had returned the car and need to cancel the insurance. I Did not receive a call back so i called again, I finally was able to reach someone and explained what happened- No problem, a check will be sent out I was told. It will take 5-7 buisness days. Ok. I understand. That was back in March! It is May 29th, 2024 and after going back and forth between Brian Silk's office and staff (I do not believe I have EVER spoke with Brian Silk, only his staff) and Integon (who is the insurance company in NY through NYAIP) there is such a confusion between where the $1627 went, that it's sad. Integon has NEVER received $1627 or anything close to it. The only amount they received was back when the policy was first started, with my old car, which was $455, I was told. I also have a letter that my insurance was canceled on my old car, which is not mine anymore. Then apparently they reopened the policy when the new car was added, that doesn't make any sense. Take caution. Save receipts. Hey, Brian Silk- WHERE IS MY $1627?? And I'll take the service fee of $13.15 for having to deal with this NONESENSE of doing YOUR job of contacting Integon just to find out they never received my payment! So $1640.15. Is missing, yet I have the receipt! Fyi, Sergio does not work there anymore. He was the one to take care of me last, and he is gone. They lost someone who really cared about the client's. My previous experience with Brian Silk's agency: Can not get over the customer service and hospitality at this establishment! Sergio took care of my car insurance needs, in maybe 10 minutes, and I walked out the door with insurance on my car that minute! DO NOT 2nd guess where to go to get insurance- GO HERE! They will not do you wrong!"

"Horrible, stay away, sold me on the car insurance Brian himself was calling ,now can't get him to answer emails Problems constantly, weekly letters from state farm about something they screwed up never had issues dealing with geico over 20 years Stay away"

"Andrea Palencia is an excellent worker and is very patient with her clients, she provides excellent customer service. She deserves 5 starts!!"

"We went to Westhampton office, Andrea Palencia provided us with a great customer service and helped us out with all of our questions. Extremely grateful for her knowledge and passion."

"Excelente"

"5 Estrellas"

"Profesionales ,buena información y atencion"

"Irene and her team mates are the best"

"Si quieres sentirte seguro,State farm es la solución."

"Very helpful staff. Quick response time for any questions or concerns."

"Irene was so helpful and I got insurance on my car"

"Amazing staff; they really go above and beyond for each of their clients. Everyone is treated with respect and they even speak spanish too!"

"Good"

"Brian and his staff were nothing but kind and accommodating of my needs. They managed expectations very well and delivered what was discussed. They were thorough with explaining my homeowners policy line by line until we were on the same page. They quoted me for my homeowner's and auto insurance with VERY competitive rates which made it a no-brainer to leave my other insurance company. I have recommended Brian to many friends and family and would not hesitate to do so in the future. You owe it to yourself and your bank account to get a quote from them. Thank you Carmel and Brian for making this easy for me and my family."

"Personable friendly staff that are always attentive and helpful!"

"Acudí a este establecimiento para llenar los formularios del Dmv para no tener fallas y ahorrar tiempo al momento de hacer mis trámites , por lo cual me cobraron 20 dólares un precio justo, el colmo fue que los llenaron mal y de igual manera tuve que perder mucho tiempo en dmv para que me los corrigieran, fue una pérdida de tiempo"

"AVOID THIS PLACE ! The 2 ladies working there don't know what they're doing ! So unprofessional !"

"Mr. Brian is always thinking ahead and treats all of his clients like they're members of his family. The personal and genuine work he does impresses me so much that I have no choice but to HIGHLY advise all my friends and family in the market for insurance or planning to give Brian Silk a call."

"We've been working with Brian Silk for many years. He is friendly, informative and efficient. We really appreciate his help."